Business 268 Decision Making and Problem Solving In The Workplace

Course Objectives

We are constantly faced with decisions to make and problems to solve. This course will examine recognized techniques for solving problems, common traps to avoid when making decisions, and tools for generating solutions. Learn how to become a creative problem solver.

Course Content

• Understanding the role of decision makers
• Decision making techniques
• Types of decisions to be made
• Steps in the decision making process
• Individual and group decision making
• Factors to keep in mind when making decisions
• Problem solving techniques
• Blocks to problem solving

Methods of Instruction

• Class discussion and participation
• Experiential learning activities
• Individual and group problem solving
• Case analysis
• Lecture
• Video presentation

Additional Information

• Each course is 9 hours
• Participants will receive 1/2 unit of college credit per course

Sacramento City College
3835 Freeport Boulevard · Sacramento, California 95822
This page was last updated: Thursday, August 21, 2008 at 10:22:58 AM