Business 263 Attitude in the Workplace

Course Objectives

Having the right attitude has a positive impact on the workplace and your interactions with your customers. The student will be introduced to the concepts of how attitudes are communicated and how to adjust maintain a positive attitude in the workplace and at home. Topics will also include the primary causes of a bad attitude and specific techniques to improve the attitudes of others.

Course Content

• What is attitude?
• Common attitude problems at work
• Three types of attitudes
• Tips and techniques on how to adjust your attitude
• How to maintain a positive attitude
• Primary causes of a bad attitude 
• Turning around bad attitude-based behaviors

Methods of Instruction

• Class discussion and participation
• Experiential learning activities
• Individual and group problem solving
• Case analysis
• Lecture
• Video presentation

 Additional Information

• Each course is 9 hours
• Participants will receive 1/2 unit of college credit per course.

Sacramento City College
3835 Freeport Boulevard · Sacramento, California 95822
This page was last updated: Thursday, August 21, 2008 at 9:48:03 AM