This site contains resources and links supporting faculty using D2L AND faculty just beginning to use an LMS.
This site and the links to the left are updated regularly, so please return to see new tutorials and documentation.
Please select one of the links on the left to discover more about Desire2Learn.
The Digital Learning Center team includes:
- Melissa Green, Instructional Development Coordinator
- Jory Hadsell, Distance Learning Coordinator
- David Martin, Educational Media Design Specialist
Technical Support for SCC Faculty:
Toll Free Help Desk, 7 days per week, 24 hour per day:
1-866-353-9451
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| Los Rios System Outage Information | | 5/13/2012 |
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 FLC Network Outage. At approximately 09:52 this morning (May 13, 2012), Folsom Lake College lost connectivity to off-site services including D2L, People Soft, Email, and Internet resources. Connectivity was restored at 10:27.
We apologize for any inconvenience this caused.
Exchange problem for some users. There was an unexpected Exchange outage from 10:15AM to 10:50AM this morning. It only affected one of the 5 Exchange Mailbox servers so not everyone was affected. All should be operational now.
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| Latest Updates | | 4:23PM PST |
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Student Help Desk hours and contacts are changing!
Beginning with the Summer 2012 session, the Help Desk is available by phone and email from 7:00 am to 6:00 pm, Monday through Friday. Messages received over night will get a response the next morning. In addition to the Help Desk, the D2L system is supported with online resources at http://d2lresources.losrios.edu.
With the reduction of hours from 24/7 coverage, faculty may want to consider changing assignment due dates from evening or weekend times to a time when support is available.
Please update your syllabus or other references for Summer and Fall classes to indicate the following information: - Help Desk Hours 7:00 am – 6:00 pm Monday – Friday, excluding District holidays
- Help Desk Email LROHelp@losrios.edu
- Local number: (916) 568-3012
- Toll-free number: (866) 353-9451 (this is the same number as the current vendor and will switch over to us before the end of June)
- Online D2L resources: http://d2lresources.losrios.edu
- Jory (noreply@blogger.com)
D2L downtime - 5/24 and 5/25
D2L will be down for 2 days between the Spring 2012 and Summer 2012 semesters for maintenance.
The downtime will occur on May 24 and May 25.
Faculty and student users should plan accordingly. - Jory (noreply@blogger.com)
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